AFIRSTA™

Terms and Conditions

Last Updated: September 20, 2026

These Terms and Conditions apply to purchases made through afirsta.com and govern the relationship between AFIRSTA™ and customers who purchase products from our website.

By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, together with any policies referenced on this page.

01

Products & Availability

All products displayed on AFIRSTA are subject to availability. We may change, discontinue, limit, or update products, colors, sizes, features, or collections at any time.

Adding an item to your cart does not reserve that item. Product availability is confirmed when your order is accepted and processed.

02

Product Information

We make reasonable efforts to display product descriptions, measurements, features, materials, colors, and images accurately.

Actual product color and appearance may vary slightly due to lighting, photography, screen settings, manufacturing variations, or differences between individual devices. Minor measurement variations may also occur.

03

Pricing

Prices displayed on our website may change at any time without prior notice. The price applicable to your purchase is generally the price displayed at checkout when you place your order.

We reserve the right to correct obvious pricing, promotional, typographical, or technical errors. Where permitted by applicable law, an order affected by a clear error may be canceled and any amount already paid will be refunded.

04

Taxes, Duties & Additional Charges

Applicable taxes, shipping charges, customs duties, import fees, or similar charges may apply depending on your destination and local regulations.

Where these charges are not collected during checkout, the customer may be responsible for paying them directly to the relevant carrier, customs authority, or government agency, subject to applicable law.

05

Placing an Order

When you place an order, you are making an offer to purchase the selected products under these Terms and Conditions.

Receiving an order confirmation does not necessarily mean that the order has been finally accepted. Orders may be subject to payment authorization, inventory confirmation, fraud screening, and other standard verification procedures.

06

Order Acceptance

We reserve the right, where permitted by applicable law, to refuse or cancel an order if the product is unavailable, payment cannot be authorized, customer information is incomplete, fraudulent activity is suspected, or a material pricing or website error has occurred.

07

Payment

Payment methods currently available will be displayed at checkout. Payment processing may be provided by third-party payment providers.

By submitting payment information, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

08

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to assist where the order has not yet entered fulfillment.

Once an order has been processed, packed, or shipped, we may no longer be able to modify or cancel it. In such cases, the applicable return process may need to be followed.

09

Shipping

Available shipping options and estimated delivery times may be displayed during checkout or described in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to customs processing, carrier disruptions, weather conditions, holidays, address issues, high-volume periods, or other circumstances outside our reasonable control.

10

Delivery Information

Customers are responsible for providing complete and accurate delivery information at checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply where permitted by law.

11

Lost, Delayed or Damaged Packages

If your shipment appears lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant information.

We may request photographs, packaging details, tracking information, or other documentation needed to review the issue or submit a claim with the shipping provider.

12

Returns & Exchanges

Return and exchange eligibility is governed by our Return or Refund Policy, including any requirements regarding condition, timing, proof of purchase, packaging, or excluded items.

Nothing in our return policy or these Terms limits consumer rights that cannot legally be waived under applicable law.

13

Refunds

Approved refunds will generally be issued to the original payment method, unless another method is required by applicable law or agreed with the customer.

Processing times may vary depending on the payment provider, financial institution, or method used for the original transaction.

14

Promotions & Discount Codes

Promotional codes, discounts, special offers, and limited-time promotions may be subject to separate conditions, including expiration dates, minimum purchase requirements, eligible products, and geographic restrictions.

Unless otherwise stated, promotional offers may not be combined. Discounts have no cash value and cannot normally be applied retroactively to completed purchases.

15

Gift Cards & Store Credit

Where gift cards, promotional credit, or store credit are offered, additional terms may apply. Expiration rules and redemption limitations will be applied in accordance with applicable law.

16

Personal Use & Resale

Products purchased through our consumer website are generally intended for personal use. We reserve the right, where permitted by law, to limit or cancel unusually large orders or transactions that appear intended for unauthorized commercial resale.

17

Intellectual Property

AFIRSTA branding, product names, images, graphics, website design, written content, and other materials may be protected by copyright, trademark, and other intellectual property rights. Unauthorized commercial copying or use is prohibited except where permitted by applicable law.

18

Third-Party Services

Some parts of our shopping experience may rely on third-party providers, including payment processors, shipping carriers, analytics tools, or technology platforms. Their services may also be governed by their own terms and policies.

19

Limitation of Liability

To the maximum extent permitted by applicable law, AFIRSTA will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or purchase of products where such liability may legally be excluded.

Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

20

Privacy

Personal information provided when browsing, ordering, contacting us, or using our services will be handled in accordance with our Privacy Policy and applicable privacy laws.

21

Consumer Rights

Customers may have mandatory rights under the consumer protection laws of their country, state, province, or region. Nothing in these Terms and Conditions is intended to waive, restrict, or exclude rights that cannot legally be limited.

22

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our products, services, policies, technology, or applicable legal requirements. Updated terms will be posted on this page with a revised "Last Updated" date.

23

Applicable Law

These Terms and Conditions are interpreted in accordance with applicable law. Customers may also benefit from mandatory protections available under the laws of the jurisdiction in which they reside.

Related Policies

Additional Information

Privacy Policy    •    Return & Refund Policy    •    Shipping Policy    •    Terms of Use

Need Assistance?

Contact AFIRSTA

If you have questions about an order, these Terms and Conditions, or your shopping experience, please contact our customer care team.

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